1. Introduction
Welcome to the website https://mercinternational.ae/ (the “Site”) operated by MERC International FZ LLC (the “Company”, “we”, “us”, “our”). By accessing or using the Site, you (“you”, “your”, “User”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to all of the Terms, please do not use the Site.
2. About the Company & Services
The Company offers a range of business solutions in the UAE, including project management, strategic consulting, investor portfolio management, import/export solutions and e-commerce consulting as set out on the Site. (Merc International)
These Terms apply in relation to your use of the Site and any interaction with us via the Site (including inquiries, service orders, etc.). Additional terms may apply for specific services which will be set out in separate service agreements.
3. Use of the Site
3.1 Eligibility: You represent that you are at least 18 years old or have the legal capacity to enter into binding contracts.
3.2 Permitted Use: You agree to use the Site only for lawful purposes and in a way that does not infringe or restrict the rights of any third party, or inhibit their use of the Site.
3.3 User Content: If you provide any content via the Site (e.g., inquiry message, form data, attachments), you grant us a non-exclusive, royalty-free, worldwide licence to use such content for purposes of responding, processing, and improving our services.
3.4 Prohibited Use: Without limiting generality, you must not:
use the Site to impersonate any person or entity, or provide false information;
attempt to access or tamper with other users’ accounts, data or the Site infrastructure;
reproduce, duplicate, copy, sell, trade or exploit for any commercial purpose the content or features of the Site without our express written permission.
4. Intellectual Property
All content on the Site (including text, graphics, logos, images, audio/video clips, software code) is our property or the property of our licensors, and is protected by UAE and international intellectual property laws. You may view and download pages for your personal, non-commercial use only. Any other use or reproduction requires our prior written consent.
5. Service-specific Terms & Agreements
If you engage us for any services (e.g., consulting, project management, trading, e-commerce development), you will be required to enter into a separate service agreement setting out scope, fees, deliverables, timeline, confidentiality, termination, and other legal terms. These Terms do not supersede or replace such service agreements.
Unless otherwise agreed in writing, our services are provided on an “as-is” basis and you accept the risks associated.
6. Fees, Payments & Refunds
Fees for any services will be as agreed in the relevant service agreement. Unless otherwise specified, payment shall be due within the period set out in the agreement, and you will be responsible for all taxes, duties or similar charges.
Refunds (if any) will be governed by the service agreement. We reserve the right to suspend or terminate services if fees are unpaid.
7. Limitation of Liability & Disclaimers
7.1 To the maximum extent permitted by law:
Our liability for any claim arising out of or in connection with the Site or services shall be limited to the fees paid by you in the six (6) months prior to the claim.
We shall not be liable for any indirect, special, incidental, consequential or punitive damages (including loss of profits, data, business interruption) arising out of or in connection with the Site or our services.
7.2 We make no warranty, representation or guarantee that the Site or services will be uninterrupted or error-free, that defects will be corrected, or that the Site or servers are free of viruses or other harmful components.
7.3 You agree that your use of the Site and any reliance on services is at your own risk.
7.4 Nothing in these Terms shall limit or exclude any liability which cannot be excluded or limited under UAE law.
8. Privacy & Data Protection
Your submission of personal information through the Site is governed by our Privacy Policy. By using the Site you consent to our collection, use and disclosure of such personal information in accordance with the Privacy Policy.
9. Cookies & Tracking
The Site uses cookies or similar technologies to enhance your experience, analyse site usage and for marketing purposes. By using the Site you consent to our use of cookies as described in our Cookie Notice.
10. Third-Party Links & Services
The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, accuracy, or practices of such third party websites. Your access to them is at your own risk.
11. Termination
We may terminate or suspend your access to all or part of the Site immediately, without prior notice or liability, if you breach these Terms or for any other reason. Upon termination, your right to use the Site will cease immediately.
Sections which by their nature should survive termination (e.g., Intellectual Property, Limitation of Liability) will remain in force.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Any changes will be effective when posted on the Site with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the new Terms.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, and the parties submit to the exclusive jurisdiction of the courts of Dubai, UAE. If any provision is held invalid or unenforceable, that provision shall be curtailed only to the extent necessary and the remainder of the Terms shall continue in full force and effect.
14. General Provisions
14.1 These Terms constitute the entire agreement between you and us relating to your use of the Site, superseding any prior agreements or communications.
14.2 If we fail to enforce any right or provision under these Terms, that will not constitute a waiver of our right to enforce it later.
14.3 Nothing in these Terms creates any agency, partnership or joint venture between you and us.
14.4 Headings are for convenience only and shall not affect interpretation of these Terms.
Last Updated: 2025 October 25
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